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How to Delete Your CrushOn AI Account (2026 Step-by-Step)
Two actions, both needed: cancel the subscription, then delete the account. Cancel first — account deletion does not automatically stop billing. Both processes are straightforward and neither involves fees or penalties.
For privacy context, see our CrushOn AI safety review.
Part 1: Cancel Subscription
Web Subscription (Subscribestar billing)
- Log into crushon.ai
- Click your profile avatar (top right)
- Select Account Settings or Manage Subscription
- Click Cancel Plan
- Confirm through any prompts
Access continues through the current billing period. No fees.
iOS Subscription (App Store billing)
- Open iPhone Settings
- Tap your name (Apple ID section)
- Tap Subscriptions
- Find CrushOn AI
- Tap Cancel Subscription
- Confirm
Android Subscription (Google Play billing)
- Open Google Play Store
- Tap your profile photo
- Go to Payments & subscriptions > Subscriptions
- Find CrushOn AI
- Tap Cancel subscription
- Confirm
After Cancellation
- Access continues until end of current billing period
- No refund is issued automatically for remaining time
- Account reverts to free tier after the period ends
- No cancellation fee
Part 2: Delete Account
Account deletion permanently removes all data. This cannot be undone.
Before deleting:
- Cancel subscription (above) — deletion does not automatically stop billing
- Save any conversation content you want to keep
- Understand the 48-hour manual processing time
Deletion steps:
- Log into crushon.ai
- Navigate to Profile Settings or Account Settings
- Find Delete Account option if available, follow prompts
- If no self-service option: contact CrushOn AI support through in-app help
- Request account deletion — include your registered email address
- Processing takes approximately 48 hours
- Email confirmation arrives when deletion is complete
What is deleted: All conversation history, personal account data, payment information association, and custom character data linked to the account.
Part 3: Delete Messages or Clear Conversations
For removing specific content without full account deletion:
Delete a message:
- Navigate to the conversation
- Access message options (trash icon, long-press, or right-click)
- Confirm deletion
Clear a conversation thread:
- Open the conversation
- Access conversation settings or options
- Select Clear conversation
- Confirm
Clearing individual conversations does not affect the account, subscription, or other conversations.
Frequently Asked Questions
No. Access continues through the end of the paid billing period. After that, the account reverts to free tier (not deleted).
Approximately 48 hours for manual processing. Email confirmation is sent upon completion.
No. Account deletion is permanent and irreversible.
Refunds are not automatic. Contact the billing platform (Subscribestar for web, or the relevant app store) to request a refund. Eligibility depends on timing and the billing platform's policies.
Not necessarily. Cancel the subscription separately before requesting account deletion to ensure billing stops cleanly.
Characters you published to the community library may remain per CrushOn AI's community content terms. Review current terms for the specific policy on creator-published characters after account deletion.